Contents Restoration & Pack Out Training
The Total Contentz Pledge:Â
We are committed to helping you improve your contents division’s capabilities,
team performance and bottom line!
CUTTING-EDGE, CUSTOMIZED TRAININGÂ WITH BARB JACKSON, CR
THE INSTRUCTORÂ WHO STARTED IT ALLÂ --Â LIVEÂ AT YOUR FACILITY
3-Days OF LIVE, HANDS-ON TRAINING for owners, managers and frontline team members

THE TAKE-AWAYS
- Private, personalized training for your team. With Barb right there, on-site, she can see specific pain points and address them in real time. Ask her the tough questions and take notes, her answers can start making you money right away.
- With our Client Profile Survey, we customize the training to YOUR SPECIAL NEEDS --Â your answers help create the lessons we bring to your facility.
- Engage - hands on - everyone gets to practice and implement what they learn as we go. Â
- Have a pack out?  Barb will go with your team and train in real time at the job site.Â
- Improvising, problem solving – methods that enable your staff to solve problems and keep projects moving forward – Adapt, Create, Proceed (priceless insider secrets).
- Streamlining packing, transportatio, storage and processing systems – to process faster, safer, virtually no breakage – and no lost items.
- Scheduling & mobilizing teams – turn your staff into an assembly line of success!
- Pre-Estimating - So simple you create it during the “walk-through” and so accurate it is virtually challenge proof! Why you should never offer an invoice at the end of the job (never play “Let’s make a deal” with the adjuster). Write your pre-estimate after the walk through and submit it so the adjuster can set the reserve and you can start collecting money.Â
- The secret of “Plan B” – how to have a back-up offer for the adjuster, so if Plan A gets rejected, you can use that rejection to launch your successful back up (no starting over or reducing your fees).Â
- Cutting-edge inventory, packing and cleaning techniques that are geared to increase profit margins, as well as trusted, “Old School” methods that have worked for over 25 years.
- Profitability – Tactics to increase ROI on virtually every assignment and get paid faster.
MORE JOBS - BETTER PROFIT MARGINS!
With this live training, Barb Jackson, CR trains your team one-on-one. But long before she arrives, you and she will have designed your dream class together. Set your own pace to learn and discuss your challenges & goals.Â
You will receive printed manuals and dozens of editable working documents that you can add your logo to and/or adjust the verbiage to match your company policies. Â
Course Outline Includes:
- Understanding Contents Restoration
- Identifying & Avoiding Pack Out Pitfalls
- Four Factors of a Successful Contents Division
- Defining the Roles of Team Members
- Equipment and Supplies
- The Importance of Having Systems in Place
- Components of a Contents Processing FacilityÂ
- Packing Boxes for Efficiency and Profitability
- Mobilizing Supplies & Setting Up an On-Site Staging Area
- Setting up Pack Out Stations
- TCz Job Planning System and Dozens of Customizable Forms
- Digital Photo Inventory System - the basis for any inventory process
- Hands-On Inventory
- Hands-On Packing of Boxed Items and Wrapping of Furniture



Add On
Ultrasonics Training
If you have an ultrasonics system or if you are thinking off adding the equipment to your profit-making center, we can include ultrasonics training with your on-site training package. Â
Learn the best methods, cleaning detergents, and techniques that your personnel need to clean contents for the highest profit. You can even expand your services outside the restoration industry by offering specialty services for new profit centers - with equipment you already own!

Short on Time?
Train Online
If an on-site training appeals to you but you just can't spare 3 days to do it, go at your own pace with our online course. Â
Get the complete 16-hour training (including the hands-on portion) in our self-guided online course. Pay once and get unlimited access.Â
EARN IICRC CE CREDITS
This is a certificate course earns IICRCÂ continuing education credits.
This is a qualifying prerequisite course for the RIA Contents Loss Specialist Program.Â
A Certificate of Completion will be provided verifying 8 contact hours in Contents Restoration Training and 8 hours of Inventory Training.

For pricing, scheduling or any other questions
Call 805-522-5900 or click below.
Mike Davis
Rainbow International
"I can tell you or anybody who would care to read this, this class is built line upon line, precept upon precept. Regardless of your level of experience, there is much to be learned in this class."
Melissa Plamp
Steamatic
"AWESOME SEMINAR!! I really learned a lot of different things that I plan on utilizing here back at my facility!!! THANK YOU FOR ALL THE INFO AND IDEAS!!!"
Jim Apuzzo
Damage Control
"Barb is one of the industry leaders in this field. Any of you out there, please do yourselves a favor. If you’re gonna do this, do it right. Contact Barb Jackson at Total Contentz."
Ray Corhen
Win Win Emergency Restoration
"We have been doing contents, but really didn’t know what we were doing. But then we found out about Barb, and the whole experience has been amazing! If you don’t have formal contents training, you want to get it from here."